The Problem
Have you ever attempted getting feedback from your customers, but did not know where to start? Is the employee engagement box outside the boss’s door empty? Business research can be hard. That’s where we come help.
Why It Matters
Research is an essential component of defining organizational strategy. Continually collecting employee and customer feedback is essential to understanding when to plan and what to innovate. They want to freely contribute to the progress of the organization. To get that feedback and deep insights, we must ensure their identity will be protected and the results are objective. Understanding their wants and needs are essential for leaders to formulate and inform strategy.
Our Solutions
Developing your organization’s research capability can help leaders translate jumbled data into streamlined insights. Comprehensive research helps you make evidence-based decisions, save time and create innovative action plans. We work with organizations to improve the quality of their research process using structured methodologies rooted in the scientific method and statistical analyses that help you answer your biggest questions in a much deeper way.
Survey Administration
We design and manage entire employee or customer engagement survey processes. We provide a comprehensive report of findings and reveals any new insights that arise to enhance your decision-making capabilities.
Here’s How We Can Help
- We help organizations in four ways: Survey Development, Deployment, Analysis and Reporting.
- Serve as an independent third-party survey agency to support research needs for employee confidence.
Process Improvement
We help you analyze your workplace process and identify areas for improvement. We follow a strict scientific process. Whatever question you desire to answer, we can help you navigate the research process to and find solutions.
Here’s How We Can Help
- Investigate root causes of key business challenges and run focus groups that give employees a voice in work process improvement.
- Develop an independent and clear report of findings and recommendations.
Survey
The Nortal Way: Our 5D Implementation Process
Benefit from our expertise, and future-focused vision, on workplace strategy and transformation. Reach out to discuss how we can create a tailored approach to meet your most pressing challenges