Expertise That Moves Business Forward
As a fractional COO (chief operating officer) partner to business visionaries, we enhance your business by optimizing people, processes, daily operations, and technology that unlocks your company’s full potential. We offer strategic and operational leadership to small and mid-sized companies on a part-time basis.
Do you have Big Dreams, but you’re not sure where to start…
During its lifecycle, businesses often experience:
- Stagnation: Despite growth potential, these you are struggle to scale your operations to the next level.
- Reduced Profitability: You find inefficiencies lead to wasted resources, driving up costs and reducing margins.
- Increased Risk: Without a clear operational strategy, you more susceptible to market shifts and unforeseen challenges.
- Employee Dissatisfaction: A lack of streamlined processes and clear direction can lead to confusion and frustration among team members.
We Help Business Owners and Visionaries
Partner with us to Launch new projects, streamline operations and set up new business operations. We are process oriented and data driven problem solvers. We are experts in moving business forward. You will gain unprecedented insights to bring your vision to life. Now is the time to elevate to the next level. Here’s how:
Ideas into Plans
We collaborate with you to develop strategic roadmaps that align with your vision, ensuring your goals are well-defined, actionable, and achievable.
Plans into Action
We support you in making your goals a reality. Free up resources by identifying waste, eliminate ineffective processes, and drive collaboration with technology.
Action into Impact
We work closely with you to design a path towards giving back and measuring progress in the communities you serve using social impact frameworks.
Impact into Value
Your ability improve client delivery and position your company as a leader in your particular niche is essential and will increase your valuation exponentially.
How We Have Helped Clients
Business Plan Writing
We assisted a number of clients in developing a comprehensive business plans. This included market analysis, financial projections, and business strategy. blueprint for their operational and financial growth.
Deliverable: Thoroughly written and designed business plan.
Progress Measurement
We helped client identify key performance metrics (KPIs), created a strategy to collect data, and created data visualization dashboard to help to help them review their progress and make strong data driven decisions.
Deliverable: A data analytics plan and KPI scorecard designed tracking clearly defined metrics, data sources, and frequency of updates.
Engagement Surveys
We designed and administered customer and employee engagement surveys to collect and organize feedback from our client’s employees, customers, and stakeholders. This ensured integrity and confidentiality as insights were gained under strict research methodologies.
Deliverable: A Strategic Improvement Plan, based on objective research findings, that drive strategic decisions, boosts engagement, and promotes continuous organizational improvement.
Process Documentation
We collaborated with a non-profit organization to develop and design operational processes for their first standard operating procedure manual.
Deliverable: A comprehensive Standard Operationg Procedure Manual to support business process continuity and improvement.
Client Journey Enhancement
We worked with an e-commerce business on strategies to improve the end-to-end customer journey, leading to better retention and growth.
Deliverable: A project plan detailing the status, timelines, budget adherence, and potential risks of ongoing projects.
Project Management
We worked with a non-profit client to manage a strategic initiative and ensured projects are completed on time, within scope, and on budget.
Deliverable: A project plan detailing the status, timelines, budget adherence, and potential risks of ongoing projects.
Two Ways to Work With Fractional COO Services?
We’re happy to discuss ways to work together that fit your business model.
Retainer
Get operational help on a consistent but part-time basis.
Project-based
Get one-off help with specific problems your business is facing.
We have partnered with organizations to develop and release proprietary research to uncover insights that leaders can use to identify trends and create a strategy to adapt quickly. Our work is truly bespoke and we help you listen to and understand, your customers, employees and stakeholders. Our research provides insight that stimulate discussion around some of the workplace’s most important topics such as: how we recruit, engage employee, enable productivity, and understand customers, and what they want.
contact
The Nortal Way: Our 5D Implementation Process
With Nortal’s support, you will stay focused on your strategic priorities, know who is responsible for what project, quarterly timelines. Our promise is simple: we will help your organization to become more agile, achieve focus, make better decisions that lead to maximum impact.
Customer Journey Enhancement
We worked with an e-commerce business on strategies to improve the end-to-end customer journey, leading to better retention and growth.
Two Ways to Work With Fractional COO Services?
We’re happy to discuss ways to work together that fit your business model.
Retainer
Get operational help on a consistent but part-time basis.
Project-based
Get one-off help with specific problems your business is facing.
Ready to take your Business to the next level?
Our Operations Advisor provides small and mid-sized businesses with opportunities, necessary resources, and support to achieve success. We will help your business with:
We have partnered with organizations to develop and release proprietary research to uncover insights that leaders can use to identify trends and create a strategy to adapt quickly. Our work is truly bespoke and we help you listen to and understand, your customers, employees and stakeholders. Our research provides insight that stimulate discussion around some of the workplace’s most important topics such as: how we recruit, engage employee, enable productivity, and understand customers, and what they want.
contact
The Nortal Way: Our 5D Implementation Process
With Nortal’s support, you will stay focused on your strategic priorities, know who is responsible for what project, quarterly timelines. Our promise is simple: we will help your organization to become more agile, achieve focus, make better decisions that lead to maximum impact.
