Overloaded with Busy Work?
Get ready to move your business forward.
Our managed back-office service model takes time-intensive tasks off your plate, giving you the time to focus on more strategic moves. A dedicated account manager will coordinate a team of specialists that cover a wide variety of small business needs. We provide highly customized and scalable support to ensure all your routine operations needs are handled. The account management team includes:
- Administrative Specialist – Support work processes and technological needs.
- Marketing Specialist – Maintain awareness and creativity of your brand.
- Customer Support Specialist – Ensure strong customer satisfaction.
Liberate yourself from the daily grind and concentrate on expanding your business, leaving the routine tasks to us.
Can Your Business Benefit from Managed Back Office (MBO) Support?
Stretched Too Thin
Are you are spending your free time playing catch up?
Missing Opportunities
Did the prospect move on because they did not receive a timely response?
Work Piling Up
Does it seem like the requirements to operate keep changing?
Admin Support
- Data Entry
- Research Summaries
- Slide Deck/ Presentation Preparation
- Survey Monitoring
- Creating and organizing business reports
- Workflow automation management
- Technology Support & Organization (SharePoint, Salesforce, QuickBooks, G-suite, Microsoft 365, etc.)
Marketing Support
- Social Media Management
- WordPress Blog Maintenance
- Newsletter Set up & Management
- Analytics Report
- Content Calendars
- Competitor Analysis
- Graphic Design (logos, brochures)
- Copywriting
- Online community management
Customer Support
- Lead Follow up
- Request for Quotes
- Appointment setting
- CRM updates
- Email Management
- Order Processing
- Ticket Management
- Account Management
Delegate Business Tasks with Confidence
Nortal brings a wealth of experience and proficiency, ensuring that business can operate better. We provide unwavering support and adaptability, staying abreast of the evolving array of technological tools. Whatever your project or task, our virtual assistance can help you achieve your business objectives with ease.
Here’s How it Works
Let us take on your extra duties so you start focusing on the core aspects of your business.
1. Choose your plan: We can tailor a plan to fit your budget based on the amount of support you need and what kind of work you need done.
2. Meet your assistant: Get to know the specialist that will work on your account.
3. Schedule a kick-off meeting: Let’s get started and ensure we have everything set up and accessible, so we can get to work!
Level Up With the Best of The Best in Business Operations
In the frenzy of everyday tasks, it’s common to become lost in the details, obscuring the larger vision. This is where Nortal Virtual Assisting Services steps in. Our premium Virtual Assistant support provides more than just assistance; it offers liberation. The liberty to concentrate on expansion, your purpose, and what lies ahead. With Nortal as your ally, envision key elements of your daily activities efficiently handled.
Highly Skilled
As your strategic partner, we are rigorously trained, US-based, and have experience in handling a diverse range of business operations.
Technology Focused
From administrative workflow automation and data file management, to specialized project support, we are equipped to handle it all using the latest technologies.
Assurance
We’ll equip you with a tailored plan for initiating your virtual assistant and ensuring strict confidentiality and additional resources to support your success.
Tools We Use
Virtual Assistant vs Full-Time Employee
Managed Back Office Team
Accustomed to the realities of remote and asynchronous work.
Offers greater cost-efficiency, usually engaged through contractual agreements.
Provides a wide array of customized business services.
Requires minimal oversight.
Short term commitment – Can be hired for project-based work.
Leads to a decrease in employee turnover.
Fixed Monthly Rates
Full-Time Employee
Stuck in one location and paying wages even when the work is done.
Involves a range of overhead expenses such as salaries, benefits, taxes, etc.
Limited to a fixed set of tasks they were hired to do.
Requires constant employee engagement and incentives.
Long-term commitment – resulting in layoffs and HR challenges.
Higher chance of turnover
Variable Monthly Wages
Contact
The Nortal Way: Our 5D Implementation Process
With Nortal’s virtual operation support, you will stay focused on your strategic priorities. Focus your efforts towards working on the business and not in the business. Our promise is simple: we will help your organization to become more agile, by taking those non-essential but nonstrategic tasks off of your hands! Ready to propel your business to new heights? Connect with us today!
